Red Raccoon Games respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, make a purchase, communicate with us, or otherwise interact with our services.
Information We Collect
We may collect personal information that you provide to us, including your name, billing and shipping address, email address, phone number, account information, and order details.
We may also automatically collect certain information when you visit or interact with our website. This may include information about your device, browser, IP address, pages viewed, interactions with our website, referring website, and other usage information.
Payment information is processed through our payment service providers. We do not directly store complete credit card information.
How We Use Your Information
We may use your information to:
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Process, fulfill, and ship your orders;
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Provide customer service and respond to your questions or requests;
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Create and manage customer accounts;
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Communicate with you about orders, products, services, or other requested information;
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Send marketing emails or text messages when you have chosen to receive them;
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Improve our website, products, services, and customer experience;
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Analyze website traffic and how visitors interact with our website;
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Detect, investigate, and prevent fraud, security incidents, or other harmful activity;
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Comply with applicable laws and legal obligations; and
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Deliver or measure advertising that we believe may be relevant to your interests and preferences.
We do not sell your personal information for money.
How We Share Information
We may share personal information with service providers and business partners that help us operate our business and provide our services. These may include website and ecommerce providers, payment processors, shipping and fulfillment providers, analytics providers, marketing and advertising services, and other technology providers.
We share information with these providers only as reasonably necessary to provide their services, operate our business, or fulfill the purposes described in this Privacy Policy.
We may also disclose information when required by law, to respond to valid legal requests, or when reasonably necessary to protect the rights, property, security, or safety of Red Raccoon Games, our customers, or others.
Certain privacy laws may define some disclosures of information for targeted or interest-based advertising as “sharing” or a “sale” of personal information. Where required by applicable law, you may have the right to opt out of these uses.
Cookies and Similar Technologies
We and our service providers may use cookies, pixels, and similar technologies to operate our website, remember your preferences, understand how visitors use our website, measure the effectiveness of our marketing, and provide more relevant advertising.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of our website.
Where required by applicable law, we provide options to manage your privacy and cookie preferences.
Google Analytics
We use Google Analytics to better understand how visitors interact with our website. Google Analytics may collect information about your use of the website, including pages viewed, interactions with the website, device and browser information, approximate geographic information, and general usage patterns.
We use this information to analyze website traffic, improve the performance and usability of our website, and better understand how visitors use our services.
We do not intentionally send information such as your name, email address, phone number, or mailing address to Google Analytics.
Marketing Communications
If you choose to receive marketing communications from us, we may contact you by email or text message regarding products, events, promotions, or other news from Red Raccoon Games.
You may unsubscribe from marketing emails by using the unsubscribe link included in our emails. You may opt out of marketing text messages by following the instructions provided in the message.
You may continue to receive non-marketing communications when necessary, such as order confirmations, shipping updates, or responses to customer service requests.
Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to:
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Request access to personal information we maintain about you;
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Request correction of inaccurate personal information;
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Request deletion of certain personal information;
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Request information about how we collect, use, or disclose your personal information; or
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Opt out of certain uses of personal information for targeted advertising or other purposes where required by applicable law.
To make a privacy request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.
Data Security
We take reasonable administrative, technical, and physical precautions designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Information transmitted through our website is protected using secure technologies, including encryption where appropriate. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements, or other operational reasons.
When we update this Privacy Policy, we may revise the effective date displayed on this page.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Red Raccoon Games
Phone: 309-828-9196
Email: info@redraccoongames.com